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Making a claim

We want to make things as easy as possible for our members’ families when the time comes to make a death claim

Our office is currently closed.
We'll be here tomorrow between 08:30 - 13:00 on 01642 855199
Contact us
Contact us

Please contact the office on 01642 855 199 between 8.30am and 4.30pm from Monday to Thursday and from 8.30am to 1pm on Fridays. Alternatively, you can get in touch here

Home visit
Home visit

A sympathetic member of staff will then arrange for an agent to call at your home to guide you through the claims process

What you’ll need
What you’ll need

You’ll need an original copy of the death certificate and the policy documents. Please try to have these available when the agent calls, as this will speed up the process

Claim is processed
Claim is processed

We’ll try to process your claim within three working days. If you need an immediate deposit for the funeral director, please mention this and we’ll be happy to arrange this for you

Our office is currently closed.
We'll be here tomorrow between 08:30 - 13:00 on 01642 855199



Tees Mutual, 1-3 Kensington Road, Middlesbrough SE16 3QT +441642850022 enquiries@teesmutual.co.uk